Healthcare BPO Services

Is administrative burden affecting the quality of your healthcare services? Our tailored Healthcare BPO services are designed to streamline your non-core operations, enhancing efficiency and reducing costs. From medical billing, claims management, and patient support to medical coding and account receivables management, OURS GLOBAL provides comprehensive solutions. Focus on delivering quality care while we optimize your business processes and ensure regulatory compliance, allowing you to drive growth and improve patient outcomes.

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Healthcare BPO Solutions for Efficient Operations

The healthcare industry is rapidly evolving, and with increasing demands for patient care, healthcare providers are constantly seeking ways to streamline operations. At OURS GLOBAL, we help healthcare organizations improve efficiency, cut costs, and enhance service quality by providing expert Healthcare BPO services. With over 10 years of experience in healthcare outsourcing services, we offer customized solutions that cater to a wide range of healthcare needs, from patient support to back-office services.

Our services are designed to cover every aspect of healthcare operation outsourcing, ensuring that your organization runs smoothly while you focus on what matters most patient care. With cutting-edge technologies and a team of skilled professionals, we help you achieve optimal healthcare delivery outcomes through the following key services:

  • Medical Billing and Coding Services: Accurate and timely medical coding outsourcing to ensure compliance and enhance revenue cycle management.
  • Claims Processing and Management: Efficient handling of insurance claims outsourcing, ensuring faster reimbursement and reducing the risk of denials.
  • Patient Support Services: 24/7 support to assist patients with inquiries, appointment scheduling, and follow-ups, improving patient experience outsourcing.
  • Medical Transcription Services: Fast and reliable medical transcription outsourcing to maintain accurate patient records.
  • Healthcare Data Entry Services: Quick and precise healthcare data entry outsourcing to streamline administrative tasks, ensuring accurate medical records management.
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By partnering with OURS GLOBAL, healthcare organizations gain access to a cost-effective healthcare BPO solution that drives operational excellence. Our tailored BPO solutions are built to ensure you meet the growing needs of your patients while optimizing your internal processes.

Our Healthcare BPO Support and Outsourcing Services Include:

  • Medical Coding Service: We provide world-class online medical coding services, partnering with certified professionals to assign codes and categorize patient records, ensuring smooth medical practice management and increased reimbursement rates.
  • Medical Billing & Collection Services: Our experts handle all medical billing and collection processes, reducing errors and preventing audits or legal issues, while ensuring accurate and timely payments for your practice.
  • Medical Records Indexing: We convert and index medical records into electronic formats, making it easy to find important documents like insurance claims, patient data, prescriptions, and more.
  • Payment Posting: We ensure accurate and timely payment posting for patient bills, handling refusals and managing error recording processes to maximize profitability.
  • Revenue Cycle Management Services: Our comprehensive services cover the entire revenue cycle, from patient scheduling to billing, safeguarding patient data and optimizing operations with ISO 9001:2015 certification.
  • Medical Billing & Collection: We streamline billing and collection, reducing staffing and costs, improving billing quality, and minimizing claim rejections and unreimbursed payments.

Data Entry Services for Medical Departments and Healthcare Facilities

Our medical data entry services assist in locating, accessing, and retrieving important clinical information by digitizing medical data into an electronic format. Our simplified and cost-effective solutions digitize bulk clinical data, enabling your employees to focus on more critical aspects of your information. We handle various types of clinical data, including:

  • Hospital Records
  • Tests or Lab Records
  • Surgical Encounter Records
  • Prescription Medication Records
  • Clinical and Healthcare Records
  • Information related to Patient, Appointments, Account, Insurance Details, Doctor Notes, Billing, etc.
  • Medical Insurance Claim Forms
  • Demographic Entries
  • Charge Entry
  • Payment Posting
  • Text and Numeric Data Entry
  • Image Record Data Entry
  • Handwritten Document Data Entry

Medical Claims Processing Services

Our medical claims processing services help resolve issues related to multi-faceted volumes, accuracy, speed of processing, and regulatory compliance, ultimately boosting customer satisfaction. We efficiently compile various insurance claim forms and manage insurance claims in a more efficient and cost-effective manner.

  • Medical Data Entry
  • Data Processing of Medical Insurance Claim Forms
  • Medical Claim Data Indexing, Extraction, and Archiving
  • Medical Claim Data Validation
  • Provider & Member Data Maintenance and Cleansing
  • Medical Claims Administration Support Services
  • Medical Claims-Related Finance & Accounting BPO Services

Medical Accounts Receivable

Our medical accounts receivable services focus on minimizing unwanted account aging, reducing AR days, and preventing denials, while addressing risks like increasing patient deductibles and operating costs. By providing reliable and systematic accounts receivable management, we help shorten revenue cycles and improve cash flow. Our cost-effective and secure processes efficiently collect insurance and payment reimbursements, enabling you to focus on critical processes and provide best-in-class treatment for your patients.

Healthcare Sector CCTV Surveillance Services

Our healthcare CCTV monitoring services are designed to enhance patient safety and protect medical assets. Our advanced surveillance solutions provide HIPAA-compliant monitoring, ensuring the security of both sensitive medical data and operations.

Our services include:

  • Real-time Patient Monitoring
  • Protection of Medical Equipment and Sensitive Data
  • 24/7 Surveillance of Hospital Facilities
  • Compliance with Healthcare Regulations (HIPAA)
  • Surveillance for Critical Care Areas
  • Incident Detection and Response
  • Access Control for Restricted Areas
  • Remote Monitoring for Healthcare Administrators
  • Video Analytics for Enhanced Security
  • Patient and Staff Safety Management
  • Monitoring of Hospital Entrances and Exits
  • Emergency Response Integration

Why Choose OURS GLOBAL for Your Healthcare BPO Services?

  • Cost Efficiency: Outsource healthcare processes to reduce operational costs while benefiting from our expertise and technology. We optimize workflows and streamline your operations to help you save resources.
  • Improved Accuracy and Compliance: Our professionals are trained in the latest healthcare regulations and industry standards. We ensure that all services, from billing and coding to patient support, are compliant and error-free.
  • Scalable Solutions: Whether you are a small clinic or a large hospital, our services are flexible and scalable to meet the dynamic needs of your organization. We adapt to your growth and requirements.
  • Access to Advanced Technologies: Leverage our state-of-the-art tools, including EHR and EMR systems, AI-powered analytics, and cloud-based platforms to streamline your healthcare operations and stay ahead of the competition.
  • Faster Claims Processing: Our team ensures accurate and timely claims submission and management, minimizing delays and maximizing reimbursements for your healthcare organization.
  • Better Patient Experience: With our round-the-clock patient support services, your patients receive the assistance they need, improving patient satisfaction and reducing the burden on your internal teams.
  • Data Security and Confidentiality: We follow stringent data security protocols to protect sensitive patient data, ensuring compliance with HIPAA, GDPR, and other privacy regulations.
  • Focus on Core Healthcare Services: By outsourcing administrative tasks to us, you can focus on enhancing the quality of care and improving your overall healthcare delivery.

Frequently Asked Questions (FAQ's):

Healthcare BPO refers to outsourcing various administrative functions within the healthcare industry, such as billing, coding, claims processing, and patient support services, to improve efficiency and reduce costs.
Outsourcing helps reduce administrative costs, improve service quality, ensure compliance, and free up resources so you can focus on patient care.
We offer a range of services including medical billing and coding, claims processing, medical transcription, data entry, patient scheduling, and more.
We adhere to strict privacy standards, including HIPAA compliance, to ensure the confidentiality and security of your patient data.
Yes, we provide tailored solutions based on your specific needs and requirements, ensuring a perfect fit for your healthcare operations.
We utilize advanced healthcare technologies such as cloud-based platforms, EHR/EMR systems, AI-powered analytics, and more to optimize your processes and improve patient care.
By outsourcing tasks like patient support and appointment scheduling, we ensure a seamless experience for your patients, enhancing their satisfaction with timely assistance and services.

Contact Us Today

Contact us to find out how we can deliver your Healthcare BPO service requirements for lowering costs, boosting access to specialists and elimination of critical mistakes to assist you focus more on patient care.

Phone

+1 512-717-7078

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E-mail

info@oursglobal.com

Web

www.oursglobal.com

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