Planning to enhance your customer management in your automotive industry?
Companies & activities which come under the manufacture of motor vehicles, components excluding, tires batteries, and fuel are termed as Automotive industries. This industry produces a wide range of automotive products ranging from passenger vehicles and light trucks, including pickups, vans, and sport utility vehicles. While designing, marketing, production and reselling of automobiles among others, automobile industries face numerous hurdles with ever-changing customer preferences and economies.
Annually automobile industry is subjecting to massive changes mainly developments and it produces 30,915,420 passenger vehicles by till 2019 April-March against 29,094,447 in April-March 2018 per PWC industry publications. To fulfill these surplus demands Automotive industries must concentrate on their core competencies and outsource their Back office service requirements such as F&A, Insurance, App development, digital marketing, logistics, call center support services to an efficient BPO service provider.
Automotive BPO services will cater support for automobile and car manufacturers, OEMs, auto component suppliers, dealerships, auto ancillaries companies, car rental companies, online pre-owned car resellers, taxi companies, and many others. Assisting businesses to achieve efficient digitization, BPO services will enhance supply chains, manufacturing abilities, and data analytics. Developing solutions for modern demands, Automobile BPO services will improve your operational performance.
Then why not outsource your BPO service requirements to OURS GLOBAL and get benefited with post-sales support through stages of order placement & product delivery. With the reputation as a reliable for over a decade as an Automotive BPO service provider, our experts can fulfill your demands with multi-channel customer care service enhancing your customer interface with positive returns. As an ISO 9001:2015 certified BPO service partner, we will provide solutions on effective management of essential and limited resources across all functions of the organization to get maximum process efficiency.
Finance and Accounting BPO Services: Driving methodical accounting & efficient cash flow management with adherence to industry regulations we can safeguard the financial well being of your automotive enterprise. Enhancing your operational & financial agility by streamlining key processes we can assist your enterprise to reach optimum financial performance. These are some of the services we provide under Finance Accounting BPO services:
Digital Marketing Services: Harnessing the power of the internet to take we help your enterprise to gain much visibility across search engines, boosting website traffic and conversion of website users to your customers. Following are the services we provide under Digital Marketing Services:
IT Outsourcing Services: IT outsourcing services from OURS GLOBAL empower effective delivery of IT-enabled business processes, application service & infrastructure solutions for your positive business outcomes. The subcategory services under IT outsourcing services for the automobile industry as follows:
E-commerce Support Services: Our E-commerce support services ranging from customer service, order processing & fulfillment, E-commerce product photo editing, and product information management can assist you to accomplish product data feed management. This product data feed management of products can maximize accuracy & also enable you to augment your eCommerce efficiency and accelerate time-to-market of products while broadening your customer reach across different markets. These are the sub-services that come under E-commerce support services:
Logistics BPO Support Services: Assuring timely delivery of your products our logistics BPO services we can assist you in identifying newer ways for reaching process efficiencies and price advantages. These are the services we avail for our clients under this category:
Back Office BPO Services: Our services on efficient management of back-office operations such as order fulfillment, application processing, transaction processing, billing, and collections can promote business efficiency and improves bottom-line. The services we impart under Back-office BPO Services are as follows:
Call Center Outsourcing Services: Handling all kinds of your customer services requirements we can enhance your relationship with customers which in turn can boost your enterprise ROI.
Contact us to find out how our reliable, cost-effective & efficient outsourcing services can enable your automotive business to achieve optimum efficiency & growth.