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Call Center Services

Call Center and BPO industry in India has been gaining popularity all over the world. It has become possible due to the easy availability of technical workforce besides resources and low cost manpower in this region. By outsourcing such works to the Indian call centers, many companies save huge operational costs and thus they are also able to offer best services to their respective clients without them facing any hurdles or difficulties. Organizations look for the service as they get the latest infrastructure and software without any investment or maintenance headache on them.

In fact, Call Center Services equally helps one to reach out to the large chunk of customers in the best possible way. Such service providers do offer the 24x7 phone answering services, real time reporting and also 100% call recording facilities to ensure the smooth functioning of businesses concerned. By offering the Call Center Services, our customers do experience increased sales and better conversion rates. Our firm is well equipped with the cutting-edge technology and equally is our robust infrastructure helpful to manage the projects of each of our clients efficiently.

OURS GLOBAL is also well equipped with the latest facilities including the features like predictive dialer software, ACD, IVR, soft phone, voice logging and most importantly call recording services. With such facilities, we have been helping our long list of customers that are from the smaller to midsized and large companies to meet their organizational needs. We use latest technology and tailor the systems to offer high end inbound support services to our respective clients. The clients are thus provided with best online access to track operations in the real time by facilitating to assess the entire operation by sitting in their offices.

Rely on OURS GLOBAL for Call Center Services.

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Our Multi-Channel Contact Center Services

  • 01
    Inbound Call Center Services
  • 02
    Outbound Call Center Services
  • 03
    Technical Support
  • 04
    Email Support
  • 05
    Live Chat Support
  • 06
    Telemarketing

Benefits of Outsourcing Call Center Services to OURS GLOBAL

  • Specialized call monitoring system
  • Real-time reporting by the expert professionals
  • 100% quality assurance in the call recordings
  • Low cost and 100% transparency
  • Latest tools and technology availability
  • Capable to serve the international clients
  • Round the clock services

Contact Us

OURS GLOBAL offers ready-to-use call center infrastructure without any capital investment or setting up physical infrastructure. Our innovative idea to offer you the best facility makes us unique. We offer variegated services which are aimed to access to skilled resources plus latest infrastructure without incurring any additional costs on hiring or training of resources. We provide best solutions thus you don’t need to buy the latest tools or machines that could unnecessary overburden you by causing to incur extra costs.  

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